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Primary Tools of Online Engagement

In this section, we look at some of the main online tools people are using, including their features and costs.

The Equality Network has been supporting groups with online tools and has run a number of training events, mostly on the use of Zoom. If your group has any specific questions, you can contact us, and we will try to help.

As with any product you are buying to use, you should give it a try first!

The four main online meeting tools are Microsoft Teams, Google Meet, Zoom, and GoToMeeting. Many others are available.

Maximum Participants

Few events run by community groups will run up against the maximum number of participants each tool allows, but there may be occasions where this will be a consideration.

Free
Microsoft Teams
Up to 100
Google Meet
Up to 100
Zoom
Up to 100
GoToMeeting
Up to 3
Paid
Microsoft Teams
Business Basic: Up to 300
Google Meet
Workspace Essentials: Up to 150
Zoom
Pro: Up to 1000 (+1000 with purchased add-on)
GoToMeeting
Pro: Up to 150

Time limits

Nobody wants to feel that they have not had the time to discuss what is important to them. If you are running a committee meeting or a full day event, think about how much time each platform offers you.

Free
Microsoft Teams
1 hour
Google Meet
24 hours for 2 participants or 1 hour for 3+ participants
Zoom
40 minutes
GoToMeeting
40 minutes
Paid
Microsoft Teams
Business Basic: 24 hours
Google Meet
Workspace Essentials: 24 hours
Zoom
Pro: Up to 30 hours
GoToMeeting
Pro: No time limit

Recording

Recording meetings can be very useful. Recordings can be used to help with minutes or can be put online for training or presentations. It is important to ask for permission from attendees first.

Free
Microsoft Teams
Not available
Google Meet
Not available
Zoom
Local recording
GoToMeeting
Not available
Paid
Microsoft Teams
Business Basic: Cloud recording
Google Meet
Workplace Essentials: Cloud recording
Zoom
Pro: Local & Cloud recording
GoToMeeting
Pro: Cloud recording

Screen sharing

Sharing your screen so others can see what you are seeing on your screen is an important feature. It can help with planning and watching short presentations.

All of these tools allow multiple people to share both desktop and applications for free.

Captions

Having captions can help make your meetings more accessible.

Free
Microsoft Teams
Real-time captions.
Google Meet
Available using speech-to-text technology.
Zoom
Manual captioning
GoToMeeting
Not available
Paid
Zoom
Pro: Manual captioning or new live transcripts.
GoToMeeting
Pro: Not available
Business: Searchable transcripts available.

Cost

Cost is a vital factor in whether or not these tools are available to your group. Each platform has a free version, but it can limit what features are available.

Free
Microsoft Teams
Yes
Google Meet
Yes
Zoom
Yes
GoToMeeting
Yes
Paid
Microsoft Teams
Business Basic: £3.80 per user/per month (as part of annual commitment)
Google Meet
Business Starter: £4.14 per user/per month (as part of annual commitment)
Zoom
Pro: £14.39 per month, per license £143.88 per year, per license
GoToMeeting
Pro: £11 per month or £114 annually

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