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Still Complicated > Good practice

Report Chapters
  1. Acknowledgements
  2. Foreword
  3. Introduction
  4. Methodology
  5. How we define bi+
  6. Demographics
  7. Key findings
  8. Community and belonging
  9. Belonging to the LGBT+ community
  10. Belonging to a bi+ community
  11. Belonging to a ‘straight community’
  12. Summary (Community and belonging)
  13. Bi+ experiences in LGBTI+ services
  14. Biphobia in LGBTI+ spaces
  15. Other barriers to participation in LGBTI+ spaces
  16. Mainstream public services and the bi+ experience
  17. NHS services
  18. Sexual health services
  19. Police services
  20. Religious services
  21. Other services
  22. Summary (Mainstream public services and the bi+ experience)
  23. Bi+ intersectionality
  24. Employment
  25. Covid-19 pandemic and the bi+ experience
  26. Covid-19 related healthcare
  27. Social challenges
  28. Financial hardships
  29. Bi+ community groups
  30. Summary (Covid-19 pandemic and the bi+ experience)
  31. Good practice
  32. Recommendations
  33. Increased knowledge and understanding
  34. Avoiding assumptions and generalising
  35. Dealing with discrimination
  36. Bi+ specific support and inclusion
  37. Increase representation of bi+ people
  38. Resources and further reading
  39. Bibliography
  40. Glossary

Good practice

Respondents were asked to describe examples of their experiences of good bi+ inclusion by service providers. This question had our lowest response rate, with 24 answers out of 427 respondents. Although it is not possible to know why so many people skipped the question, we can take some clues from those who did answer: out of the 24 comments we had, a third of them wrote variations of “Sadly I cannot answer this” or “I wish I had something to write here”.

The remaining 16 comments cited good practice in a variety of services, including a church and medical professionals:

“The Unitarian Church has absolutely fantastic inclusion. There are openly queer people in positions of leadership, including gay, bi and trans alike, and an overarching culture of inclusion, equality and social justice.”

“The nurse who processed [my intake form] said firmly ‘write whatever you like. It’s your form, and we want to do our best for you’. I instantly felt safe because I knew I had her support.”

Two comments cited general tips for inclusion rather than specific services:

“Nothing specially other than general acceptance and standing up for bi+ folk and defending from slurs and nasty comments.”

“Inclusion of full acronym in service title, regular support of bi+ identities including (but not limited to) Bi+ Vis Day, provision of bi+ literature.”

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